Datastride Analytics Pvt. Ltd. ("Datastride", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our websites, use the Sia AI data analytics platform and related services, or interact with us in other ways.
This Privacy Policy does not apply to data uploaded by our customers into the Platform ("Customer Data"). Customer Data is processed solely on behalf of our customers under our service agreements. Customers are responsible for their own collection and use of Customer Data.
We collect information you provide directly to us, such as your name, email address, phone number, company name, job title, and any other details you submit via forms, demo requests, account registration, support requests, feedback, or communications with us.
When you visit our sites or use the Platform, we automatically collect certain information, including IP address, browser type, device identifiers, pages visited, usage data, logs, and diagnostic information. We also use cookies and similar technologies to support core functionality, analytics, and improvements.
We may receive information about you from business partners, service providers, public sources, and professional networks to help us maintain accurate records, understand your organization, and improve our services.
We use the information we collect to:
Customer Data is processed only to provide the Platform and related services in accordance with our contract with the customer. We do not sell Customer Data or use it to train public or shared foundation models. Customer Data remains logically isolated per customer tenant.
We may use aggregated or de-identified information, which does not identify you or your organization, to improve and develop our products, services, and models.
We do not sell your personal information. We may share information with:
Where applicable data protection laws require a legal basis, we process your personal information based on: (i) the necessity to perform a contract with you or your organization; (ii) our legitimate interests in operating and improving the Platform, ensuring security, and communicating with you; (iii) your consent for certain marketing and optional features; and (iv) compliance with legal obligations.
We use appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, role-based access control, logging and monitoring, and secure development practices. However, no system is completely secure, and we cannot guarantee absolute security.
Your information may be processed and stored in countries other than your own. Where required, we implement appropriate safeguards, such as contractual protections, to ensure that cross-border transfers comply with applicable data protection laws.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will delete or anonymize it.
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority.
We use cookies and similar technologies to operate our Sites, understand usage, and improve our offerings. You can control cookies through your browser settings and, where available, through our cookie preferences tools.
Our Sites and Platform are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last Updated" date and, where appropriate, provide additional notice. Your continued use of the Sites or Platform after changes become effective constitutes your acceptance of the updated Policy.
If you have questions or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Datastride Analytics Pvt. Ltd.
Infantry Techno Park, Infantry Road
Bengaluru - 560001, India
Email: info@datastride.ai
Phone: +91 9187466014